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Shipping Policy

Effective Date: August 4, 2026

Welcome to FarmerStore.in. We are committed to delivering high-quality agricultural products safely and efficiently across India. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Shipping Coverage

FarmerStore.in currently delivers to most serviceable locations across India through reputed courier and logistics partners.

International shipping is not available at present. If international shipping is introduced, this policy will be updated accordingly.

2. Order Processing

  • Orders are processed on all business days (Monday to Saturday), excluding national and public holidays.
  • Orders received before 2:00 PM IST are generally processed on the same business day.
  • Orders placed after 2:00 PM or on holidays will be processed on the next business day.
  • Some products, especially those prepared fresh or manufactured on demand, may require additional processing time.

3. Dispatch Timeline

Most orders are dispatched within 1–3 business days after successful order confirmation and payment verification.

Bulk orders, customized formulations, or products with special packaging requirements may require additional dispatch time.

4. Estimated Delivery Time

Estimated delivery timelines are:

  • Metro Cities: 2–15 business days
  • Tier-II and Tier-III Cities: 3–17 business days
  • Remote or Rural Areas: 5–30 business days

Delivery times are estimates only and may vary depending on courier operations, weather conditions, natural disasters, government restrictions, or other unforeseen circumstances. Typical Indian e-commerce deliveries fall within similar processing and transit windows.

5. Shipping Charges

Shipping charges are calculated based on:

  • Delivery location
  • Product weight and dimensions
  • Courier service availability
  • Order value

Any applicable shipping charges will be displayed during checkout before payment.

Free shipping promotions, if available, will be clearly mentioned on the website.

6. Order Tracking

Once your order has been dispatched:

  • A shipment confirmation email and/or SMS will be sent.
  • Tracking details and courier information will be provided.
  • Customers can monitor shipment status using the tracking number.

7. Packaging

We take special care while packing all agricultural products.

Products such as:

  • Biofertilizers
  • Biopesticides
  • Organic inputs
  • Liquid formulations
  • Seeds
  • Micronutrients

are packed using suitable protective materials to minimize leakage or transit damage.

8. Delivery Attempts

Courier partners generally make up to three delivery attempts.

If delivery cannot be completed due to:

  • Incorrect address
  • Incorrect PIN code
  • Recipient unavailable
  • Invalid contact number
  • Refusal to accept delivery

the shipment may be returned to FarmerStore.in. Re-shipping charges may apply.

9. Address Accuracy

Customers are responsible for providing:

  • Correct recipient name
  • Complete delivery address
  • Valid mobile number
  • Accurate PIN code

FarmerStore.in is not responsible for delays or failed deliveries resulting from incorrect information provided by the customer.

10. Damaged Packages

If the package appears:

  • Torn
  • Opened
  • Wet
  • Damaged

please inspect it before accepting delivery.

If the product is significantly damaged during transit:

  1. Take clear photographs of the package and product.
  2. Contact our Customer Support within 48 hours of delivery.
  3. Include your Order Number and photographs.

Eligible cases may qualify for replacement or refund after verification.

11. Partial Shipments

If your order contains multiple products, they may be shipped separately depending on product availability or warehouse location.

No additional shipping charge will be applied for approved split shipments.

12. Delays Beyond Our Control

Delivery may be delayed due to:

  • Floods
  • Heavy rains
  • Cyclones
  • Natural disasters
  • Transport strikes
  • Government restrictions
  • Public holidays
  • Remote area logistics

FarmerStore.in shall not be liable for delays caused by such force majeure events.

13. Refused Deliveries

If a customer refuses delivery without a valid reason, the return shipping and handling charges may be deducted from any eligible refund.

Repeated refusal of deliveries may result in restrictions on future orders.

14. Bulk Orders

Large institutional or wholesale orders may:

  • Require additional dispatch time.
  • Be shipped through freight or transport services.
  • Incur separate shipping charges based on volume and destination.

Our team will contact customers before dispatching bulk consignments.

15. Customer Support

For any shipping-related questions, please contact:

FarmerStore.in Customer Support

Email: cc@farmerstore.in (replace if different)

Website: www.farmerstore.in

Business Hours:
Monday – Saturday
9:30 AM – 6:00 PM (IST)

16. Policy Updates

FarmerStore.in reserves the right to modify this Shipping Policy at any time without prior notice. The latest version published on the website shall supersede all previous versions.

By placing an order on FarmerStore.in, you acknowledge that you have read, understood, and agreed to this Shipping Policy.