Vendor Terms of use

Vendor Terms and Conditions of Use

Effective Date: Jan 2026

These Vendor Terms of Use (“Terms”) govern the relationship between the Organic Farmers Association (Registration No. 55/2013), operating the platform farmerstore-in.stackstaging.com (“Platform”), and vendors (“Vendor”, “You”) who list and sell products through the Platform.

By registering as a Vendor and listing products on farmerstore-in.stackstaging.com, you agree to be bound by these Terms.

1. Vendor Eligibility

Vendors must be legally competent to enter into binding contracts under Indian law.

Vendors must be farmers, producer groups, FPOs, SHGs, or authorized agri-entrepreneurs engaged in lawful production or distribution of agricultural or related products.

Vendors must provide accurate registration, identity, and bank details.

2. Vendor Obligations

Vendors agree to:

Supply only genuine, safe, lawful, and non-adulterated products.

Follow organic / natural farming claims honestly and avoid misleading representations.

Maintain consistent product quality as described on the Platform.

Comply with all applicable laws including food safety, labeling, taxation, and consumer protection regulations.

Ensure timely fulfillment and proper packaging of orders.

3. Product Listings

Vendors are responsible for the accuracy of product descriptions, pricing, images, certifications, and availability.

farmerstore-in.stackstaging.com reserves the right to review, modify, suspend, or remove any listing that violates policy or law.

Misrepresentation of organic status or product origin may result in immediate suspension.

4. Pricing and Payments

Vendors are free to set their own prices, subject to Platform guidelines.

Commission, service fees, or deductions (if any) will be communicated separately.

Payments will be settled to the Vendor’s registered bank account as per the agreed settlement cycle.

5. Order Fulfillment and Logistics

Vendors are responsible for packing, quality, and dispatch of products unless otherwise agreed.

Vendors must adhere to Platform-defined service levels for order acceptance, dispatch timelines, and cancellation rates.

Repeated failure to fulfill orders may lead to penalties or termination.

6. Returns, Refunds, and Disputes

Vendors shall cooperate in resolving customer complaints, returns, and refunds.

In case of disputes, farmerstore-in.stackstaging.com may mediate and its decision shall be final for Platform operations.

7. Compliance and Audits

The Platform may conduct audits or request documentation to verify product authenticity and compliance.

Vendors agree to cooperate with such reviews.

8. Intellectual Property

Vendors retain ownership of their trademarks and product content.

Vendors grant farmerstore-in.stackstaging.com a non-exclusive license to display product content for marketing and sales purposes.

9. Confidentiality

Vendors agree to keep confidential any non-public business, customer, or Platform information.

10. Suspension and Termination

farmerstore-in.stackstaging.com reserves the right to suspend or terminate Vendor accounts for:

Violation of these Terms

Fraud, adulteration, or illegal activity

Repeated customer complaints or service failures

11. Limitation of Liability

farmerstore-in.stackstaging.com acts as a facilitation platform and is not responsible for Vendor manufacturing practices, product defects, or regulatory violations. Vendors shall indemnify the Platform against claims arising from their products or conduct.

12. Fees, Commission, and Settlement

The Platform may charge a commission or service fee on each transaction, as notified separately.

Fees may vary by product category or Vendor type (farmer, FPO, processor, exporter).

All applicable taxes including GST on service fees shall be deducted as per law.

13. Regulatory Compliance

Vendors must comply with GST registration and invoicing requirements where applicable.

Food vendors must hold valid FSSAI registration/license and display numbers on product listings.

Vendors claiming organic status must possess valid certification (e.g., NPOP, PGS-India) and provide proof on request.

14. Vendor Categories

Farmers: Primary producers selling raw or minimally processed produce.

FPOs/SHGs: Registered producer groups marketing collective output.

Processors: Entities engaged in value addition, packaging, or branding.

Exporters: Vendors compliant with export regulations and quality standards.

Specific guidelines may apply to each category and will be communicated separately.

15. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of competent courts which will be decided by Vice – President of Organic Farmers Association.

16. Amendments

The Platform reserves the right to amend these Terms at any time. Continued use after amendments constitutes acceptance.

By registering as a Vendor on farmerstore-in.stackstaging.com, you confirm that you have read, understood, and agreed to these Vendor Terms of Use.

Welcome to the Organic Farmers Association and its associated online platform, farmerstore-in.stackstaging.com. By accessing, browsing, or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

17. Contact Information

For questions, concerns, or support, please contact:

Organic Farmers Association
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