Terms of use

Effective Date: April 2026

Welcome to the Organic Farmers Association and its associated online platform, farmerstore.in By accessing, browsing, or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. About us

The M/s. Organic Farmers Association is a registered society established to promote green, natural farming and organic agriculture. The Association facilitates the direct sale of adulteration-free agricultural products from farmers to consumers.

2. Acceptance of Terms

By using this website or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you should refrain from using our services.

3. Eligibility

Users must be legally capable of entering into binding contracts under applicable laws. By using this platform, you confirm that you meet this requirement.

4. Products and Services

• All products offered are sourced directly from member farmers practicing organic and natural farming methods.
• We strive to ensure that product descriptions, images, and information are accurate; however, minor variations may occur due to natural and seasonal factors.
• Availability of products is subject to change without prior notice.

5. Orders and Payments

• Orders placed through farmerstore.in are subject to acceptance and availability.
• Prices are listed in applicable currency and are inclusive/exclusive of taxes as specified.
• We reserve the right to cancel or refuse any order due to unforeseen circumstances, including supply limitations or technical issues.

6. Delivery and Shipping

• Delivery timelines are indicative and may vary due to location, weather, or logistical constraints.
• The Association is not liable for delays caused by factors beyond reasonable control.

7. Quality Assurance and Feedback

• We maintain a strict policy against adulteration and uphold quality standards aligned with organic practices.
• Customer feedback is actively reviewed and used to improve products and services.
• Concerns or complaints should be communicated through the official contact channels.

8. Returns and Refunds

• Returns or refunds are subject to product type and condition.
• Perishable goods may not be eligible for return unless damaged or incorrect.
• Approved refunds will be processed within a reasonable timeframe of 3-15 days.

9. Intellectual Property

All content on this website, including text, logos, images, and design elements, is the property of the Organic Farmers Association unless otherwise stated. Unauthorized use, reproduction, or distribution is prohibited.

10. User Conduct

Users agree not to:

• Misuse the website or services for unlawful purposes.
• Provide false, misleading, or inaccurate information.
• Interfere with the security or functionality of the platform.

11. Limitation of Liability

The M/s. Organic Farmers Association shall not be liable for any direct or indirect damages arising from the use of this website or products, except as required under applicable law.

12. Privacy

User information is handled in accordance with our Privacy Policy. We are committed to protecting personal data and maintaining confidentiality.

13. Modifications to Terms

The Association reserves the right to update or modify these Terms and Conditions at any time. Continued use of the platform constitutes acceptance of the revised terms.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction (Madurai, Trichy) of the competent courts.

15. Contact Information

For questions, concerns, or support, please contact:

Organic Farmers Association
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