Privacy Policy

Effective Date: Jan 2025

The Organic Farmers Association (Registration No. 55/2013) respects your privacy and is committed to protecting the personal information of users who access or purchase products through our e-commerce platform, farmerstore.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Contact details (email address, phone number)

  • Shipping and billing address

b. Transaction Information

  • Order details and purchase history

  • Payment-related information (processed securely through third-party payment gateways; we do not store card or bank details)

c. Technical Information

  • IP address

  • Browser type and device information

  • Website usage data through cookies and analytics tools

2. Use of Information

The information collected is used for the following purposes:

  • To process and fulfill orders

  • To communicate order confirmations, delivery updates, and service-related messages

  • To improve product quality, services, and user experience

  • To review customer feedback and maintain satisfaction

  • To comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and improve functionality. Users may manage or disable cookies through browser settings; however, some features may be limited.

4. Information Sharing and Disclosure

We do not sell, trade, or rent personal information to third parties. Information may be shared only with:

  • Trusted service providers (logistics partners, payment gateways) strictly for order fulfillment

  • Government or legal authorities when required by law

All third parties are obligated to maintain confidentiality and data security.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, misuse, loss, or disclosure. While we strive to protect your data, no online system can guarantee absolute security.

6. User Rights

Users have the right to:

  • Access and review their personal information

  • Request correction or update of inaccurate data

  • Request deletion of personal information, subject to legal and business requirements

Requests may be made through the contact details provided below.

7. Third-Party Links

Our website may contain links to external websites. The Organic Farmers Association is not responsible for the privacy practices or content of such third-party sites. Users are encouraged to review their privacy policies independently.

8. Children’s Privacy

Our e-commerce services are not intended for individuals below 18 years of age. We do not knowingly collect personal information from minors.

9. Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

10. Changes to This Privacy Policy

The Organic Farmers Association reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on the website. Continued use of the platform constitutes acceptance of the updated policy.

11. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

12. Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact  via contact us page

Organic Farmers Association